Request service

Our in-house technicians handle refrigeration and espresso equipment across the GTA, from routine maintenance to urgent breakdowns. Fill out the form below and a member of our service team will follow up to schedule a visit.

Warranty coverage on parts and labour is set by the equipment manufacturer, not Jinex. We'll work directly with them to sort out your claim, but whether something is covered under warranty is their call, not ours.

First Name *

Last Name *

Phone # *

Business Name *

Email *

Address *

Purchase date (if available)

Model *

Serial # *

Current temperature of the unit *

Desired temperature of unit *

Room temperature and humidity *

Is there ventilation? * Yes No

Photos required

Please email clear photos of the unit's data plate and the issue to info@jinexfood.com, referencing your business name, so our technician can review before the visit.

Problem description *

I consent to receive communications from Jinex Food Service regarding this service request. Privacy Policy

In-house service for espresso and refrigeration

Prefer to call? When a machine goes down mid-service, the phone is the fastest route to a technician.

Office(905) 669-8667 After-Hours(416) 728-1480

Monday to Friday, 9 AM - 5 PM · Toronto

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Request service

In-house service for espresso and refrigeration